REFUND POLICY
Effective Date: January 1st, 2025
At Onboard with Pallavi (“Company,” “we,” “us,” or “our”), we are committed to delivering high-quality consultancy, marketing, and automation services designed to help businesses grow strategically. This Refund Policy outlines the terms related to service delivery, cancellations, and refunds.
1. Nature of Services
We provide customized professional services, including but not limited to:
Business consultancy and strategy development
Marketing automation setup and implementation
Other related digital services tailored to client needs
Because these services are highly personalized and resource-intensive, our refund terms are specific and strictly applied.
2. Service Delivery
2.1. Timeline
Service timelines are agreed upon during the onboarding or contracting phase. Timelines may vary depending on the scope and complexity of the work.
If delays occur due to the client (e.g., failure to provide required information, approvals, or materials), we may revise the delivery schedule accordingly.
2.2. Completion
Services are considered fully delivered once the agreed deliverables have been provided in accordance with the signed agreement or project scope.
3. Cancellation Policy
3.1. Client-Initiated Cancellations
If you wish to cancel your service, written notice must be sent to [email protected].
Cancellations made before the commencement of services may be eligible for a credit toward future services, at our sole discretion.
Once services have started, cancellations will not result in refunds or credits.
3.2. Company-Initiated Cancellations
We reserve the right to cancel a project or service due to non-payment, violation of terms, or other valid reasons. In such cases, no refunds will be issued for work already completed.
4. Consultancy and "Done for You" Services
4.1 Our services are tailored to the information and goals provided by the User.
4.2 “Done for You” services include the execution of marketing and automation strategies as outlined in the agreed deliverables.
4.3 Users are responsible for:
Providing necessary information, access, and materials in a timely manner.
Ensuring their use of the Services complies with applicable laws and regulations.
5. Payments and Refunds
5.1 Users agree to pay all applicable fees as outlined in the proposal or agreement.
5.2 All payments must be made in the agreed currency.
5.3 Unless otherwise stated in writing, all payments are non-refundable. Refunds, if applicable, will follow the specific terms of the agreement.
6. Contact Information
For questions or clarifications about this Refund Policy, please contact us:
Email: [email protected]
Website: https://onboardwithpallavi.com
By engaging our consultancy, marketing, or automation services, you acknowledge and agree to the terms outlined in this Refund Policy.
Thank you for trusting Onboard with Pallavi with your business growth journey.
REFUND POLICY
Effective Date: October 1st, 2025
At Onboard with Pallavi (“Company,” “we,” “us,” or “our”), we are committed to delivering high-quality consultancy, marketing, and automation services designed to help businesses grow strategically. This Refund Policy outlines the terms related to service delivery, cancellations, and refunds.
1. Nature of Services
We provide customized professional services, including but not limited to:
Business consultancy and strategy development
Marketing automation setup and implementation
Other related digital services tailored to client needs
Because these services are highly personalized and resource-intensive, our refund terms are specific and strictly applied.
2. Service Delivery
2.1. Timeline
Service timelines are agreed upon during the onboarding or contracting phase. Timelines may vary depending on the scope and complexity of the work.
If delays occur due to the client (e.g., failure to provide required information, approvals, or materials), we may revise the delivery schedule accordingly.
2.2. Completion
Services are considered fully delivered once the agreed deliverables have been provided in accordance with the signed agreement or project scope.
3. Cancellation Policy
3.1. Client-Initiated Cancellations
If you wish to cancel your service, written notice must be sent to [email protected].
Cancellations made before the commencement of services may be eligible for a credit toward future services, at our sole discretion.
Once services have started, cancellations will not result in refunds or credits.
3.2. Company-Initiated Cancellations
We reserve the right to cancel a project or service due to non-payment, violation of terms, or other valid reasons. In such cases, no refunds will be issued for work already completed.
4. Consultancy and "Done for You" Services
4.1 Our services are tailored to the information and goals provided by the User.
4.2 “Done for You” services include the execution of marketing and automation strategies as outlined in the agreed deliverables.
4.3 Users are responsible for:
Providing necessary information, access, and materials in a timely manner.
Ensuring their use of the Services complies with applicable laws and regulations.
5. Payments and Refunds
5.1 Users agree to pay all applicable fees as outlined in the proposal or agreement.
5.2 All payments must be made in the agreed currency.
5.3 Unless otherwise stated in writing, all payments are non-refundable. Refunds, if applicable, will follow the specific terms of the agreement.
6. Contact Information
For questions or clarifications about this Refund Policy, please contact us:
Email: [email protected]
Website: https://onboardwithpallavi.com
By engaging our consultancy, marketing, or automation services, you acknowledge and agree to the terms outlined in this Refund Policy.
Thank you for trusting Onboard with Pallavi with your business growth journey.
CONTACT US:
[email protected]